Botmake — conversational AI that teams can actually operate
We built and launched Botmake as a real subscription product—not a showcase. It gives businesses one place to configure, test, monitor, and improve AI assistants across WhatsApp and Telegram.
The product thesis
Conversational AI only creates value when the business can launch it without a development queue, control its knowledge, and hand conversations to people without friction.
Configuration without engineering
Teams launch assistants, connect channels, and update behavior from one interface.
Built for healthy margins
The architecture keeps model and messaging costs predictable as subscriptions grow.
The right model for the job
GPT, Claude, Gemini, and other providers can be selected for quality, latency, and budget.
From setup to analytics
Knowledge, test conversations, live inbox, follow-ups, integrations, and performance data stay together.
A complete operating layer for AI conversations
The platform is live in production and includes the pieces required after the first successful demo.
Omnichannel inbox
WhatsApp and Telegram conversations managed in one workspace.
Knowledge control
Documents, websites, and FAQs become maintainable sources for the assistant.
Voice messages
Audio is transcribed, understood, and answered automatically.
Smart follow-ups
Timed reminders keep sales and service conversations moving.
API and webhooks
Connect CRM, calendars, inventory, and proprietary systems.
Human handoff
The assistant steps aside when a manager joins the conversation.
Inside the product
Knowledge setup, live testing, conversation management, and analytics are part of the same operating loop.
What the launch proved
Reached operating break-even from the first month.
Target gross margin after model and channel costs.
Billing, analytics, channels, and operations in one product.